Retail Assistant Store Manager

Business Name: Alpenglow Adventure Sports/ Acadia Mountain Guides
Date Posted: 2/14/2018 12:00:00 AM
Contact: Amanda Hatley
Address: 92 Main St Orono, ME 04473 ( Year Round)
Phone: 207-866-7562
Web Site:


 Assist in leading a small team of sales associates in operating the Bar Harbor retail shop and guide service reservation office
 Assist in marketing of the retail shop and climbing school through brochure distribution and social media
 Improve over prior operating paradigms and create structure and solutions where necessary
 Make use of evolving technologies to improve company performance
 Prevent and eliminate waste, redundancy, and clutter

 Provide sales coverage through excellent customer service, operating checkout counter, processing in store sales and climbing
school reservations
 Sell instructional and guided climbing sessions, summer camps, expeditions, and professional trainings
 Sell apparel, climbing gear, backpacks, tents, sleeping bags, footwear, and other outdoor related goods
 Protect company assets through loss prevention
 Maintain the highest-possible merchandising and housekeeping standards through a clean and well organized store
 Increasingly develop personal product knowledge and marketing ideas
 Design high quality in-store displays and merchandising standards
 Develop competitive promotion programs
 Evaluate and suggest new merchandise and product categories
 Act on additional directives from higher management as requested

 Serve as primary in-store manager of the Bar Harbor retail location
 Weekly bank deposit
 Ensure retail associates complete daily tasks by leading by example and keeping the store clean and organized
 Manage and schedule sales associates to cover the retail shop
 Oversees distribution of local marketing materials to ensure we are continually well-represented to the visiting public
 Meet regularly with employees
 Delegate a variety of assignments for sales associates
 Oversee and develop training initiatives for sales associates on products and services
 Maintains accuracy and security of both retail and climbing client data; oversees other employee’s accuracy, understandability and completeness


Requires excellent people skills, the ability to multitask, and an ability to work independently without a supervisor present. A first
hand knowledge of outdoor activities, particularly rock climbing and hiking in Acadia National Park, and outdoor equipment or a
willingness to rapidly learn is required. The characteristics we seek are:
 Has the desire to work hard and with little supervision in a fast-paced and dynamic small business
 Is extremely organized, very attentive to detail, and has analytical and problem solving skills
 Is okay spending a major portion of the day inside but looks forward to getting outside to climb and hike during time off
 Can use multiple forms of social media (Facebook, Twitter, Instagram, etc.) efficiently
 Has solid outdoor product knowledge and retail experience
 Customer service oriented and sales driven
 Is professional in appearance; confident, articulate, and comfortable speaking with customers
 Enjoy solving small problems
 Sound judgment while multi-tasking
 Ability to work flexible hours
 Must be available for all major holidays
 Comfortable with operating computer systems to include the Point of Sale system, Microsoft Word, Excel, and the internet

Apply Online